Privacy Policy
How we collect, use, and protect your personal information.
Last Updated: February 2026
1. Introduction
CK Damp Specialist ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or consultation
- Contact us via phone, email, or contact form
- Subscribe to our newsletter
- Book our services
This information may include: name, email address, phone number, postal address, and property details.
2.2 Automatically Collected Information
We may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to your inquiries and provide customer support
- Send you quotes, confirmations, and service updates
- Improve our website and services
- Send you marketing communications (with your consent)
- Comply with legal obligations
4. Data Protection
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
- Withdraw consent
6. Cookies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Third-Party Services
We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@ckdampspecialist.co.uk
- Phone: +44 1234 567890
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.